Effective Date: 22/April/2026
1. Introduction
Welcome to UTLUQ. We are committed to protecting the privacy of our students, parents, teachers, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online school platform.
By accessing or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information, including but not limited to:
- Full name
- Email address
- Phone number
- Date of birth
- Billing and payment information
- Account login credentials
2.2 Student Information
For educational purposes, we may collect:
- Academic progress and performance
- Attendance records
- Session bookings and participation
- Teacher evaluations and feedback
2.3 Technical Information
We automatically collect:
- IP address
- Browser type and version
- Device information
- Usage data (pages visited, time spent, interactions)
3. How We Use Your Information
We use the collected data to:
- Provide and manage educational services
- Schedule and conduct online classes
- Process payments and subscriptions
- Communicate with students, parents, and teachers
- Improve platform performance and user experience
- Ensure security and prevent fraud
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal data. We may share your information in the following cases:
- With teachers for educational purposes
- With service providers (e.g., hosting, payment gateways)
- When required by law or legal process
- To protect rights, safety, or property
5. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- SSL encryption
- Secure servers
- Access control and authentication
However, no system is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our platform may be used by children under the age of 18. In such cases:
- Parental or guardian consent is required
- Parents may review or request deletion of their child’s data
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, contact us at: [Your Contact Email]
9. Third-Party Services
We may use third-party tools such as:
- Video conferencing platforms (e.g., Google Meet)
- Payment processors
- Analytics services
These services have their own privacy policies, and we encourage you to review them.
10. Cookies and Tracking
We use cookies and similar technologies to:
- Enhance user experience
- Track usage and performance
- Remember user preferences
You can control cookies through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@utluq.com
Phone: +44 7453 419214
+20 11 05096934
Address: Cairo, Egypt
13. Consent
By using our platform, you consent to this Privacy Policy.
Utulu